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Passed EventSupervisory Management - 2 day

This two day programme on the 4th and 5th of February takes place onsite in Astellas, Killorgan, Co Kerry. This programme is focused on providing all the skills required to be an excellent Supervisor and so improve overall performance and productivity.

This programme is aimed at individuals who wish to:

 

Implement the skills of effective people management

Acquire a range of supervisory skills

Develop excellent communication and interpersonal skills

Demonstrate confidence to deal with challenging situations as they arise

Build a culture of co-operation through talent management techniques

 

The Programme:

 

DAY 1 - COMMUNICATION

 

Your role and responsibility as a Supervisor

The traits of an effective Supervisor

Communication styles and techniques – recognising styles and adapting communication accordingly 

Barriers to effective communication

Communicating difficult messages – effective listening

The benefits of a positive attitude

Personality profiling – recognising how to communicate and negotiate with different personality types (Kiersey)

 

 

DAY 2 – LEADERSHIP/MOTIVATION

 

Characteristics and styles of leadership

Understanding leadership styles and values

The importance of leading – task, team, individual

Evaluating your management style

Managing others to bring out the best

Effective and confident delegation

Being a good motivator in your role

Motivating factors other than monetary

Managing performance and under performance

Key components of the performance planning process

The purpose and scope of feedback – giving and receiving same

 

(*This course is open to employed trainees only)

Event Details

Date 04/02/2020
Time 9.00am - 5pm
Duration 2 days
Location Astellas, Killorgan, Co Kerry.
Provider IBT
Number of places 1
Non-member Cost € 270
Member Cost € 210

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